What is Workday AI
Workday Illuminate and Sana bring AI agents, enterprise search and workflow automation into Workday's HR and finance platform, with access to eligible AI capabilities measured through Workday Flex Credits.
Flex Credits pricing model
Workday uses a consumption-based Flex Credits model for eligible AI agents and platform innovations. Customers on the Flex Credits model receive complimentary credits to explore agents and Sana in production and can test free in non-production; they can purchase additional credit capacity as usage scales. Credits are fungible across eligible agents, allowing usage to move between products as needs change.
Workday does not publish a universal numeric price per credit or a standard public subscription amount; the subscription and any additional credit purchase are set through the customer's Workday agreement. Its Platform Consumption Console shows credit balances and usage. The free exploration allowance applies to customers on the Flex Credits model, not necessarily every Workday subscription.
Sana and agent capabilities
Sana for Workday and Sana Self-Service Agent are available to Workday customers through Flex Credits without a separate product licence or paywall. Workday says Sana supports more than 300 skills across areas such as pay, time and absence, while its broader Illuminate portfolio includes agents for HR, finance and industry workflows.
Official sources: Workday Flex Credits, Workday Illuminate agents, Sana from Workday.