Category guide

Best AI customer support tools and platforms

Compare customer support AI tools, platforms, and products with practical summaries, direct links, and related news.

Customer Support platforms

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Salesforce Agentforce

Salesforce platform for building AI agents across CRM, service, sales, and workflow operations.

Visit Salesforce Agentforce

Ada

AI customer service automation platform for support teams and digital channels.

Visit Ada

Botpress

AI agent and chatbot platform for support and automation workflows.

Visit Botpress

Chatbase

AI chatbot platform for training support bots on websites and knowledge bases.

Visit Chatbase

Drift

Conversational marketing and sales platform with AI chat and automation.

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Forethought

AI customer support automation platform for ticket routing, answers, and agent assistance.

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Freshworks Freddy AI

Freshworks AI assistant and automation features for support, sales, and IT workflows.

Visit Freshworks Freddy AI

HubSpot AI

AI tools across HubSpot for marketing, sales, service, and CRM workflows.

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Intercom Fin

AI customer service agent for support automation and help desk workflows.

Visit Intercom Fin

Kustomer AI

Turn customer interactions into lasting relationships and real business outcomes, with AI that understands context, learns continuously, and optimizes for what matters to you.

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Leena AI

AI employee experience and HR service delivery platform.

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Rasa

Conversational AI platform for building chat and voice assistants.

Visit Rasa

Salesforce Einstein

Salesforce AI platform for CRM automation, predictions, and generative assistance.

Visit Salesforce Einstein

Voiceflow

Collaborative platform for designing, building, and launching AI agents.

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Zendesk AI

AI customer service tools for support automation, triage, and agent assistance.

Visit Zendesk AI